Lisam Privacy Policy
1. The Data Controller
LISAM.CLOUD IS A DEPARTMENT OF LISAM SYSTEMS SA.
LISAM SYSTEMS SA – (referred to as “the company,” “Lisam Systems,” “we,” or “our” in this document) is the controller of your data.
LISAM SYSTEMS SA is a service company governed by Belgian law, with its registered office at:
Boulevard de la Sennette 42A, B-7190 Écaussinnes
and main offices and activity locations at:
Rue Jean Jaurès 5, B-7190 Écaussinnes (Lisam Systems Headquarters)
Otegemstraat 100, B-8550 – Zwevegem (Lisam Systems Zwevegem).
The company is registered under VAT number BE 0466.618.795 with the Banque Carrefour des Entreprises (Belgian Crossroads Bank for Enterprises).
The company’s activities are defined as follows:
– IT Consulting
– Business and Management Consulting
– Development of Software and Enterprise Applications
For more information, you can visit our website: www.lisam.com or contact us via our contact form.
2. Processing of Personal Data
Protecting your privacy is a major concern for LISAM SYSTEMS SA.
We are aware of and attentive to your right to be informed about how your personal data is processed, as well as any information that could personally identify you, such as your name, first name, home address, date of birth, phone number(s), email address, etc. (“personal data”), which may be collected either while browsing our website (and mobile/online applications) or using our services. This privacy policy (also referred to as the “policy”) aims to inform you about Lisam Systems’ practices regarding the processing of your personal data and the measures taken to ensure their confidentiality and protection.
This privacy policy applies to data we collect from:
– You, on a voluntary basis;
– Regulated access points and authentic public sources;
– Your website.
This policy also applies to data that is not voluntarily provided to us but is collected when you visit our website or use our services (see section 3 regarding our “Cookie Policy”).
Some data must be provided, while other data is optional. In this regard, if you refuse to provide the required data, access to certain content may be denied.
Your data is collected and processed in full compliance with applicable Belgian law, in particular the Belgian law of 30 July 2018 on the protection of privacy with regard to the processing of personal data, and with EU Regulation 2016/679 effective since 25 May 2018.
By accepting this privacy policy, you expressly consent to the processing of your personal data under the terms and conditions described in this policy.
3. Cookie Policy
Cookies are small alphanumeric text files that are automatically stored on your computer’s hard drive when you browse the Internet. Cookies include a unique identification number and help simplify access to the website, improve navigation, as well as speed and performance. They can also be used to adapt our website to your preferences. Cookies allow the analysis of how a website is used in order to improve the experience for its visitors.
Web browser settings generally include the option to accept or reject cookies and to alert you when a cookie is used. While this may affect browsing performance and the services offered by the website, you have the right to refuse cookies at any time.
For more information, consult the “help” section of your browser.
All cookies stored will be automatically deleted when you close your browser. On our website, cookies related to language preferences will not be automatically deleted. Additionally, any use of our services may be recorded.
This means that the following data may be collected:
• The IP address assigned at the time of connection;
• The date and time of the first access to the services;
• The pages visited during a certain period;
• The browser used;
• The platform or operating system installed on your computer;
• The search engine and keywords used to access the service;
• The files downloaded;
• Language preferences;
• The link through which you accessed the website.
The data is processed solely to determine the number of users connected per section and to improve the content of the services, and is never used for profiling purposes.
4. Purposes of Data Processing
LISAM SYSTEMS SA collects and processes your data only for specific and limited purposes, in particular:
• To fulfill our contractual obligations;
• To comply with our legal obligations;
• To inform our clients and users about updates to our products.
5. Retention Period of Personal Data
LISAM SYSTEMS SA will retain the data only for as long as reasonably necessary to achieve the purposes outlined above and in accordance with all legal requirements.
6. Disclosure of Personal Data
Your data may be transferred to distributors or third parties, or to individuals acting on our behalf or under our authority, for processing in line with the purpose for which the data was originally collected (for example, for billing purposes).
LISAM SYSTEMS SA requires its subcontractors to maintain the same level of protection described in this policy, as well as a contractual guarantee to ensure that your data will only be used within the authorized scope, with appropriate discretion and security.
7. Right of Access, Rectification, and Objection
LISAM SYSTEMS SA is committed to ensuring that you remain the sole owner of your data. As such, you have the right at any time to rectify, complete, or delete the data you have shared. In accordance with the Belgian law of 30 July 2018 on the protection of privacy with regard to the processing of personal data and EU Regulation 2016/679 effective since 25 May 2018, you have the right to access, update, rectify, and delete your data.
By clearly specifying the scope of your request, you can submit a signed request in writing to the address of our headquarters or by email to privacy@lisam.com, attaching a copy of your identity card.
8. Data and Privacy Protection
Access to your data is limited to employees of the Company who require it and who adhere to strict confidentiality standards regarding data processing. To ensure the protection and confidentiality of the collected data, we have implemented the highest security standards and work only with data processors who are also subject to the same standards.
9. Transfers of Data to Third Countries
LISAM SYSTEMS SA never transfers your personal data outside the EEA to a country that does not provide an adequate level of data protection in accordance with the Belgian law of 30 July 2018 on the protection of privacy with regard to the processing of personal data and EU Regulation 2016/679 effective since 25 May 2018.
Lisam Systems may transfer your data to a third country. In such cases, the company ensures that the country provides a “sufficient” level of personal data protection (Art. 68). Third countries guaranteeing a “sufficient” level of personal data protection are recognized as such by the European Commission, which, after analyzing a state’s data protection standards, has the authority to decide whether the country offers an adequate level of protection and can be considered valid for personal data transfers.
10. Communication and Information
As mentioned above, personal data will be used by Lisam Systems to inform our clients and users about updates to our products.
11. Hyperlinks to Other Websites
Our websites may include hyperlinks to other websites that are neither used nor controlled by LISAM SYSTEMS SA.
In this regard, the company cannot be held responsible for the content of the aforementioned websites or the personal data protection policies of third parties using them, as their policies may differ from ours.
12. Amendments to the Data Protection Policy
We reserve the right to modify this policy in accordance with applicable personal data protection laws or our practices.
We therefore recommend that you regularly review the applicable conditions to stay informed of any changes. New versions will be uploaded to our website, and the publication date, indicated in the last paragraph, will be updated.
We will not make any changes that could reduce the level of protection of your rights guaranteed by this policy without first obtaining your consent.
For more information on the use of our website, please take the time to carefully read our “Terms of Use.”
